Outnorth's Data Protection Policy
Outnorth safeguards your personal privacy. This data protection policy explains how Outnorth collects and uses your personal data. It also describes your rights in relation to us and how you can exercise your rights. You can always contact us with queries concerning privacy and data protection by sending an email to us at [email protected]
By using Outnorth's services, you accept the terms of our Data Protection Policy and our processing of your personal data. You also agree that Outnorth can use electronic communication channels to send you information. It is important that you read and understand our data protection policy before using our services.
In order to offer you our services and deliver goods, we need to process your personal data as described below. We do this with the utmost regard to your privacy.
What information do we collect?
Information you provide to us. You can provide us with information about yourself directly or indirectly in a variety of ways, such as when you place an order, sign up for newsletters, contact us, when using "My Pages" or any other of Outnorth's services where you submit personal data. This may be:
Information we collect about you. When you use our services (such as when you place an order or use "My Pages"), we can collect the following information:
The information you provide, as well as information about goods/services, is generally necessary to enter into a contractual relationship with us, while the other information we collect is generally necessary for other purposes, as described below.
What do we do with your information?
Provide, operate and improve our services. All data is used to provide, operate and improve Outnorth's services and products. Outnorth processes personal data for the following purposes based on the following legal basis:
Communicate with you. Outnorth may also use your data to communicate relevant information regarding products or similar services and to conduct customer satisfaction surveys regarding our services (e.g., after you have contacted Outnorth's customer service) via electronic communication channels and by telephone. If you do not want to receive such communication, you are welcome to send an email to [email protected] or change your communication settings on "My Pages".
With whom may we share your information?
We may transfer to or share your information with selected third parties as follows. We take all reasonable legal, technical and organisational measures to ensure that your data is handled securely and with an adequate level of protection when transferring to or sharing with such selected third parties.
Suppliers and subcontractors such as logistics and transport companies which deliver your goods. CRM providers, SMS service providers, chat service providers.
Authorities. Outnorth may submit necessary information to authorities, such as the police, tax authorities or other authorities if we are required to do so by law or if you so approve.
Divestiture. Outnorth may share your information with third parties:
What we will NOT do with your data. We will not sell your personal data to a third party if we do not have your permission to do so.
Where do we process your personal data?
We always strive to process your data within the EU/EEA. However in some situations, the data may be transferred to and processed in a country outside the EU/EEA by a company within the Outnorth Group or by another supplier or subcontractor. As Outnorth is fully committed to always protect your data, Outnorth will take all reasonable legal, technical and organisational measures to ensure that your data is handled securely and with an adequate level of protection comparable to and at the same level as the protection offered within EU/EEA.
How long do we keep your personal data?
We keep your data as long as you are a customer and for 36 months thereafter for analysis and communication and for as long as required by statutory storage periods. When we save your data for purposes other than our contractual commitments, e.g., to fulfil accounting and regulatory requirements, we keep the data for only as long as necessary and/or statutorily required for the respective purpose.
Your rights of access, rectification and erasure
How about cookies and similar technologies?
Outnorth AB is registered with the Swedish Companies Registration Office with corporate identity number 556709-7349 and has its registered place of business at Deltavägen 7, 3rd floor, SE-352 45 Växjö, Sweden.
Our customer service specialists are more than happy to answer your questions concerning data protection and personal data. You can always reach Outnorth's customer service specialists at [email protected].
Outnorth is the personal data controller for the processing of your personal data in accordance with the above. Outnorth AB complies with Swedish personal data legislation.
Visit www.outnorth.com for more information about Outnorth.