Informationen zu zurückgerufenen Produkten
Unser Ziel ist es immer, qualitativ hochwertige und sichere Produkte anzubieten, die deine Erwartungen erfüllen. Aber manchmal muss ein Produkt aufgrund von Sicherheitsproblemen oder Qualitätsmängeln zurückgerufen werden.
Unten findest du die aktuellen Rückrufe, Informationen, warum sie zurückgerufen werden, und welche Schritte du als Kunde unternehmen musst.
February 14, 2025
Black Diamond Recon LT Avalanche Transceiver
This recall affects all Black Diamond Recon LT transceivers manufactured and sold between June 1, 2021 - February 14, 2025, with serial numbers starting with the range 2040 - 2321. The serial number can be found by connecting your transceiver to the PIEPS app via Bluetooth.
This transceiver was sold as a standalone unit and as part of two avalanche safety sets. The Product Names, Style Numbers, and SKUs are below:
Recall Procedures
Owners of Black Diamond Recon LT avalanche transceivers should immediately stop using them and follow the recall procedures. Consumers in Europe and North America will be offered one of the below three options.
In either case, we ask to send the device back to Black Diamond and upon receival we will offer a solution within 14 working days!
Rework: We will replace your Recon LT’s switch contact with a corrosion-resistant stainless-steel version. Upon receiving your device, our team will replace the contact and conduct a full inspection. Shipping both ways is free of charge.
Exchange: We will exchangeyour Recon LT for a Black Diamond Guide BT (quantities permitting). Shipping both ways is free of charge.
Refund: We will offer a full refund after receiving your Recon LT and the proof of purchase. Shipping is free of charge.