Contact

Please contact us either by phone +46 480 94 000 or by e-mail [email protected]. We will help you with your questions. 

Our phones are open:

Monday to Friday 10:00-15:00 CET (UTC+2)
Closed during lunch 11:30-12:00 CET (UTC+2)

You can reach us at +46 (0)480 - 940 00 Outside our telephone hours you can look for answers to your questions in our FAQ. You can also contact us by email [email protected].

When making your first order from us, we automatically set up an account for you and send you an email asking you to confirm your account. If you have not done that, you will be asked to do so next time you want to sign in. If you cannot find your confirmation email, please reach out so we can send you a new confirmation link. We will send this to your email. If you cannot find the mail, please check your spam folder. When clicking the link you confirm your e-mail address and should be able to sign in. 

In the footer of our newsletters, there is a link saying “Unsubscribe”, click this link and follow the instructions to unsubscribe. 

When you place an order we automatically create an account for you. You can log in to your account either on the top right side of our website or on the bottom of the website, where it says "Login". If you haven’t got a password, click "Forgot your password?" to create one. 

We will fix this for you. Please just send us an e-mail to our customer service.