Order
Why did I not get an order confirmation?
Can I make changes in my order?
How do I cancel my order?
My discount code doesn't work, why?
Can I change the address in an order?
Can I check the status of a placed order?
I entered the wrong e-mail address. How do I change it?
Can I make changes in my order, even though the money has already been deducted from my account?
Orders from United Kingdom
Would you like to contact us?
Our customer service team will be happy to help you with questions and queries about your order and products. If your question is about an order you have already placed, please include your order number in your e-mail.
Phone: Call +46 (0) 480 - 940 00
Opening hours
Monday - Friday 10AM - 3PM CET (UTC+2)
The phones are closed at lunchtime every day between 11.30 - 12.00 CET (UTC+2)
E-mail: [email protected]