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Delivery & Shipping

We work together with Fedex when we deliver to many countrys within and even outside the european union. The items are delivered by Fedex and you will be notified by an e-mail. For more information about Fedex and their expected delivery time to your destination please visit .

What is your estimated delivery time?

The delivery time depends on the destination for your order. We normally ship orders from our warehouse within 7-10 working days. Once you have placed your order, the estimated shipping date will be stated in your order confirmation. How long it will take for FedEx to deliver to your address can be calculated at www.fedex.com

Can I track my parcel?

We send our international shipments with FedEx. Once your order leaves our warehouse you will receive an email with the tracking number. 

Which countries do you ship to?

We have individual pages for Sweden, Norway, Denmark, Finland and Germany & Austria and orders to those countries should be placed in the country specific shop, ie. www.outnorth.com/se.

We also ship to other countries through our international website. To check if we ship to your country, please put an item in the shopping cart and proceed to the check out. When entering your address there is a list of countries, please choose the correct country. If you do not find your country in the list, we cannot ship to you.

Here you can also calculate the shipping fee for your order. 

My parcel was damaged during transport, what do I do?

If you discover that your parcel was damaged during transport, please ask the shipping agent to make a note of it when you sign and accept the shipment. Please take photos of the parcel before you open it to check your items. If any item has been damaged, please contact customer support. We do need the order number and pictures to will help you solve the problem. 

How do you ship my order?

FedEx is our carrier for international shipments. When your order has been packed and sent we will send you a shipping confirmation and you will also recevice a tracking number by e-mail from our partner Unifaun. 

How do I know that my order has been sent from Outnorth?

Once we are ready to ship your order you will receive a shipping confirmation by e-mail. Shortly after, you will receive another e-mail with the tracking number so you can tack your parcel at www.fedex.com

How much is the shipping?

The shipping fee depends on which country your order is shipped to. The fee for your current order will be displayed to the right in the last step of the check out, after you chosen your country. 

Would you like to contact us?

Our customer service team will be happy to help you with questions and queries about your order and products. If your question is about an order you have already placed, please include your order number in your e-mail.

Phone: Call +46 (0) 480 - 940 00

Opening hours
Monday - Friday 10AM - 3PM CET (UTC+2)
The phones are closed at lunchtime every day between 11.30 - 12.00 CET (UTC+2)

E-mail: [email protected]

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